FAQ
UK orders typically arrive 7–14 business days after dispatch. International orders usually arrive within 7–20business days. Overall delivery can take up to two weeks depending on destination and courier capacity.
If tracking is available for your shipment, we’ll email a tracking link after dispatch. Tracking may take up to 48 hours to become active.
Use the website contact form to request return authorisation. We’ll provide the correct returns address and instructions.
The recommended app is called “iHanfo”. You can access the app and resources from this link: https://www.51tft.com/SW/
Yes. You can view our tutorial here:
The device supports common still image formats (e.g., JPEG, BMP) and video in AVI format (use the provided transcoding tool if your video needs conversion).